Hello! I’m I have 5 years of experience in the IT Support Specialist field also gained considerable skills, qualities, and experience that I believe is a strong match for this IT support role. I have outstanding customer service skills, I always work at a fast pace, I have a diverse range of knowledge and technical ability that means I can solve all IT-related problems, and I always take responsibility for my professional development. At the old company, I have a lot of experience with ServiceNow, SCCM, Windows Server, Active Directory, Office 365, Mail Server, DNS Server, DHCP Server and networking. Whilst working in my previous role, I was often praised by my manager for being a creative problem solver and an integral and trustworthy member of the team. I achieved many certificates on Service Now, CMDB, Security, and Problem Resolving issued by my old company. Whilst I appreciate you are interviewing lots of talented people for this position, I believe my excellent teamwork capabilities, my supportive and caring nature, and the fact that I am commercially aware means I can come into the role and start making a positive contribution immediately.